All bots
Coming soon

Tickets

Support tickets your staff can actually keep up with: panels, forms, claims, ratings and transcripts.

Get notified

Not on sale yet. Join the waitlist on its card and we will tell you the day it launches.

Tickets bot illustration

What it does

Everything included

  • Panels and ticket types

    Post panels with buttons or menus. Each ticket type opens in its own category with its own staff.

  • Forms before a ticket opens

    Ask the right questions up front, so staff start with the details instead of asking for them.

  • Claim, transfer, prioritize

    Staff claim tickets, hand them over, set a priority, rename them and leave private notes.

  • Staff teams and on-call

    Group staff into teams and track who is on call right now.

  • Ratings from members

    When a ticket closes, the member gets a 1–5 star rating request by DM. Add an exit survey if you want more.

  • Transcripts

    Closed tickets keep a transcript link your staff can open later.

  • Auto-close and reopen

    Close idle tickets automatically, ask the member before closing, and allow reopening for as long as you choose.

  • Inbox and stats in the dashboard

    Search and filter every ticket from your browser, act on it there, and see stats for staff and the server.

Commands

A few of the commands

Commands work as slash commands, and most also work with your own text prefix.

  • /ticket setup
    Check your setup and permissions
  • /ticket panel
    Post a ticket panel
  • /ticket open
    Open a ticket
  • /ticket claim
    Claim a ticket
  • /ticket transfer <member>
    Hand a ticket to another staff member
  • /ticket tags use <id>
    Send a saved reply
  • /ticket close
    Close a ticket with a reason
  • /ticket stats <me|guild>
    Your stats (me) or the server’s (guild)

FAQ

Questions, answered honestly

How long does setup take?

Your bot is created right after you pay, usually within a few minutes. If our servers are full, your order waits in a queue and the checkout tells you so. Then you invite the bot to your server and follow the short setup guide in the dashboard.

Can the bot have my own name and avatar?

Yes. Your bot is its own Discord application, not a shared one. Change its name, avatar and status from the dashboard at any time (Discord limits how often a name can change).

Do I need to host anything or know how to code?

No. We run the bot for you. Everything is set from the dashboard in your browser, in Arabic or English.

Can I cancel anytime?

Yes. Plans paid at checkout renew automatically until you cancel them on your account’s Subscriptions page, and the bot keeps working until the end of the period you already paid for. Plans paid from your wallet balance never renew on their own.

What happens when my plan ends?

The bot goes offline. For 7 days you can renew and it comes back as it was. After that the bot itself is removed. Data it kept for your server, such as ticket transcripts, follows its own retention settings rather than being deleted with the bot.

Does it support Arabic?

Yes. The website, the dashboard and the bot itself work in Arabic and English. You choose the language your bot replies in for your server.

Your server, your bot.

Your own name and avatar, set up from your browser. No hosting, no code.

Get notified

Not on sale yet. Join the waitlist on its card and we will tell you the day it launches.

Still unsure? Ask us on Discord